Customer Information, Comments & Contact Info

Greenhound Building:

10 Washington Street

Located at the downtown bus stop, provides a heated and air conditioned sitting area, public restrooms, water, change machine, and free Wi-Fi. Information aides are available to assist you. The Greenhound Building is open daily, hours vary and are subject to change without notice.

Daily Hours:

January 1 – May 17
October 13 – December 31
11:00 AM to 5:00 PM

May 18 – August 30
9:30 AM to 6:30 PM

August 31- October 12
10:00 AM to 6:00 PM

Contact us:

Wave Information:

Your Island Ride/TTY:

NRTA Administration:



NRTA Office:

20-R S. Water Street
Nantucket, Ma 02554

Office Hours

Monday Through Friday
8:00 A.M. To 4:00 P.M.
Closed: Weekends And Holidays

Comments Are Welcome!

If you feel your comment is urgent or there is a safety issue that needs to be addressed immediately, please call the NRTA office at (508) 325-9571.

The NRTA is interested in your comments and wants to hear input from our customers. Please use the Customer Comment form to let us know how you like our service. Compliments are always welcome. If you are registering a complaint please be as specific as possible.

NRTA Customer Comment Form