Customer Information, Comments & Contact Info

Greenhound Building:

10 Washington Street

Located at the downtown bus stop, provides a heated and air conditioned sitting area, public restrooms, water, change machine, and free Wi-Fi. Information aides are available to assist you. The Greenhound Building is open daily, hours vary and are subject to change without notice.

Daily Hours:

January 1 – May 15
October 9 – December 31
10:00 AM to 4:00 PM

May 16 – October 9
9:00 AM to 6:00 PM

Contact us:

Wave Information:

Your Island Ride/TTY:

NRTA Administration:


NRTA Office:

20-R S. Water Street
Nantucket, Ma 02554

Office Hours

Monday Through Friday
8:00 A.M. To 4:00 P.M.
Closed: Weekends And Holidays


Gary Roberts, Administrator
20R South Water Street
Nantucket, MA 02554

Comments Are Welcome!

If you feel your comment is urgent or there is a safety issue that needs to be addressed immediately, please call the NRTA office at (508) 325-9571.

The NRTA is interested in your comments and wants to hear input from our customers. Please use the Customer Comment form to let us know how you like our service. Compliments are always welcome. If you are registering a complaint please be as specific as possible.

NRTA Customer Comment Form